Q. How do beneficiaries complete the mandatory annual e-KYC for the UP
pension?
The Uttar Pradesh government requires annual digital verification to maintain
continuous pension disbursements. Beneficiaries must log into the SSPY portal using their
registered application credentials and navigate to the Aadhaar Authentication / e-KYC section.
Complete the process via an OTP sent to your registered mobile number, or visit a local Common
Service Centre (CSC) for biometric verification if your mobile details are not updated.
Q. How can I update my registered mobile number or bank account in the UP pension
portal?
Mobile numbers and bank account details cannot be edited directly on the public
portal once an application is submitted and locked. To request corrections, submit a physical
application along with a copy of your updated bank passbook, identity proof, and original income
certificate to the Block Development Officer (BDO) in rural areas or the Sub-Divisional
Magistrate (SDM) / District Social Welfare Officer in urban areas.
Q. How long is the income certificate valid when applying for a UP pension
scheme?
Income certificates issued by the competent revenue authority (Tehsildar) in
Uttar Pradesh remain valid for three years from the date of issuance. Applicants must ensure
that their income certificate is active and verifiable on the UP e-District database at the time
of submitting their pension application to avoid automated rejection during system processing.
Q. Does a widow lose her UP Widow Pension if she remarries?
Yes. Financial assistance under the UP Widow Pension scheme is strictly
restricted to destitute, un-remarried women. If a beneficiary remarries, her legal eligibility
ceases immediately. Non-disclosure of remarriage can lead to the formal cancellation of the
pension and potential legal recovery proceedings for overpaid amounts initiated by the
Department of Social Welfare.
Q. How can family members report the death of a UP pensioner to stop future
payments?
Upon the death of a pensioner, a surviving family member or legal heir must
immediately report the demise to the Village Panchayat Secretary (in rural regions) or the
Municipal Ward Officer (in urban areas). Alternatively, submit a formal written application
along with the official death certificate to the District Social Welfare Office to permanently
deactivate the account and prevent illegal disbursements.
Q. Why is Aadhaar-NPCI bank account mapping mandatory for receiving the UP
pension?
The Uttar Pradesh government processes all social security disbursements
exclusively via Direct Benefit Transfer (DBT). Account-number-only transfers have been phased
out to eliminate fraud. Your savings bank account must be explicitly seeded with your primary
identity details and mapped to the central NPCI clearing house to allow government grants to
route directly to your account.
Q. Can an individual receive benefits from both a central scheme and the UP State
Pension Scheme?
No. State and central welfare regulations strictly prohibit dual pension
benefits. If an individual is already receiving financial assistance from central initiatives
(such as the National Social
Assistance Programme, EPF, or central widow pension schemes), they are disqualified from
claiming concurrent grants under the Uttar Pradesh state pension umbrella.
06 Aug 2026 
